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1.
Service operations management : improving service delivery / Robert Johnston, Graham Clark, Michael Shulver Book Publication Essex : Pearson, 2012 Description 462 p. LocationBiblioteca Universidade Europeia (QBN) Availability Available (1).

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2.
Operações, qualidade e controlo de gestão / Manuel Maçães Book Publication Coimbra : Actual, 2017 Description 106 p. : il. ; 21 cm LocationBiblioteca Universidade Europeia (Lispólis) Availability Available (1).

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3.
Production and operations management : manufacturing and services / James B. Dilworth Book Publication New York : McGraw-Hill, 1993 Description XXVIII, 742 p. LocationBiblioteca IPAM Porto, Biblioteca IADE-UE Availability Available (3).

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4.
Le système Shingo : les clés de l'amélioration de la production / Shigeo Shingo ; Guy Devillebichot, trad. Book Publication Paris : Les Éditions D'Organization, cop. 1990 Description 253 p., [1] f. Availability No copies available

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5.
Operations management for competitive advantage / Richard B. Chase, F. Roberts Jacobs, Nicholas J. Aquilano Book Publication New York : McGraw-Hill, cop. 2004 Description 765 p. LocationBiblioteca IPAM Porto Availability Available (1).

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6.
Organização da produção e das operações : da concepção do produto à organização do trabalho / Victor Sequeira Roldão, Joaquim Silva Ribeiro Book Publication Lisboa : Monitor, 2004 Description 288 p. : il. LocationBiblioteca IPAM Porto Availability Available (1).

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7.
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Ejercicios de investigacion de operaciones / Felix Alonso Gomollon Book Publication Madrid : ESIC, 1996 Description 274 p LocationBiblioteca IPAM Porto Availability Available (1).

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8.
Operations and process management : principles and practice for strategic impact / Nigel Slack, Alistair Brandon-Jones Book Publication Harlow : Pearson, 2018 Description 576 p. : il., gráf. ; 28 cm LocationBiblioteca Universidade Europeia (QBN) Availability No copies available Checked out (1).

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9.
Operations management : Jay Heizer, Barry Render Book Publication New Jersey : Prentice Hall, cop. 2004 Description xxxii, 769 p. : il. + 1 CD-ROM LocationBiblioteca IPAM Porto Availability Available (1).

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10.
El desafío de la colaboración / James E. Austin ; trad. Harald Solaas Book Publication Buenos Aires : Granica, 2003 Description 260 p. LocationBiblioteca Universidade Europeia (QBN) Availability Available (2).

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11.
Operations management : sustainability and supply chain management / Jay Heizer, Barry Render, Chuck Munson Book Publication Harlow : Pearson, cop. 2017 Description 909 p. : il. ; 28 cm LocationBiblioteca Universidade Europeia (QBN) Availability Available (1).

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12.
Operations management for competitive advantage : with global cases / Richard B. Chase, F. Roberts Jacobs, Nicholas J. Aquilano Book Publication New York : McGraw-Hill/Irwin, cop. 2006 Description xix, 806 p. LocationBiblioteca Universidade Europeia (QBN) Availability Available (1).

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13.
Operations management : sustainability and supply chain management / Jay Heizer, Barry Render, Chuck Munson Book Publication Harlow : Pearson, cop. 2020 Description 858 p. : il. ; 28 cm LocationBiblioteca Universidade Europeia (QBN) Availability Available (1).

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14.
A handbook of management techniques : a comprehensive guide to achieving managerial excellence and improved decision making / Michael Armstrong Book Publication London : Kogan Page, 2006 Description xii, 640 p. : il. ; 24 cm LocationBiblioteca Universidade Europeia (QBN) Availability Available (1).

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15.
Administração de operações de serviço / Robert Johnston, Graham Clark ; trad. Ailton Bomfim Brandão Book Publication São Paulo : Atlas, 2002 Description 562 p LocationBiblioteca Universidade Europeia (QBN) Availability Available (1).

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16.
Administração da produção e operações / Larry P. Ritzman, Lee J. Krajewski ; trad. Roberto Galman Book Publication São Paulo : Prentice Hall, 2004 Description 431 p. LocationBiblioteca Universidade Europeia (QBN) Availability Available (1).

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